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The Information Technology Department

The Old Clovis Hotel in Old Town Clovis Information Technology department keeps open the lines of communications. Twenty-four hours a day, seven days a week, the Information Technology department keeps employees, the public and other government agencies connected. From providing network connectivity to computer technology to telephone and other valuable services, IT helps Clovis staff conduct important city business.

In the fast-paced, urgent operations of the police and fire departments, Clovis Information Technology department assists with maintaining the Fresno Countywide 9-1-1 system, enabling public safety officers to perform their jobs with precision and accuracy. The new, 70,000-square-foot Public Safety facility, featuring the latest in technology including a fiber optics system, means speedier, more efficient transmission of all communications.

Residents, visitors and business operators easily are able to access frequently requested government information and city resources via the Internet and the city’s website, which the Information Technology department manages. Information Services also helps keep city employees on top of their jobs by making certain core equipment operates properly and providing tech support, training and education.

Mission

To enable, through the use of technology, the City of Clovis to meet or exceed expectations for a friendly, customer-service oriented government by providing technical support, systems and solutions to those who serve the public.

Goals in Support of the Mission

Goals for the IT Division established to support the mission:

Provide courteous, efficient and professional Customer Service
Provide easy access to information and city services
Migrate the City’s varied information systems to off-the-shelf, standards-based solutions that will accommodate the sharing of data and information
Foster inter-agency and department partnerships and collaboration
Develop and build the infrastructure to take advantage of cost-effective and secure IT communication technologies